Terms & Conditions

Effective Date: July 2026

Welcome to Velvet Glow Beauty Products. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

These Terms establish the standard conditions that apply to website usage, purchases, pricing, payment, shipping, returns, intellectual property, and limitations of liability.

1. Website Use

By accessing or using this website, you agree that you:

  • Are at least the legal age of majority in your country, state, or province of residence, or have permission from a parent or legal guardian.
  • Will use this website only for lawful purposes.
  • Will not interfere with the operation, security, or functionality of the website.
  • Will not attempt to gain unauthorized access to our systems, accounts, servers, or networks.

We reserve the right to refuse service, restrict access, suspend accounts, or terminate access if these Terms are violated.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, colors, specifications, and other product information are accurate.

However:

  • Product colors may appear differently depending on your device or monitor settings.
  • Product images are provided for illustrative purposes and may differ slightly from the actual products.
  • Product availability may change without prior notice.
  • Packaging or product presentation may vary from displayed images.

We reserve the right to discontinue products or update product specifications, descriptions, packaging, or other product information at any time.

3. Pricing

All prices displayed on our website are shown in the applicable currency presented during checkout unless otherwise stated.

We reserve the right to:

  • Modify prices without prior notice.
  • Correct pricing inaccuracies or typographical errors.
  • Cancel orders resulting from pricing or technical errors.

If an incorrect price is identified after your order has been placed, we will contact you before processing the purchase.

4. Orders

Submitting an order does not constitute acceptance of that order.

Velvet Glow Beauty Products reserves the right to:

  • Refuse or cancel any order.
  • Limit purchase quantities.
  • Restrict sales to specific customers or geographic regions.
  • Cancel orders suspected of fraudulent, unauthorized, or abusive activity.

If payment has already been processed for a canceled order, an appropriate refund will be issued using the original payment method.

5. Payment

We accept approved payment methods displayed during the checkout process.

By providing payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • All billing information provided is accurate, complete, and current.
  • Payment authorization must be successfully completed before an order is processed.

6. Shipping Policy

Shipping Carrier

Orders are shipped using USPS (United States Postal Service).

Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Timeframes

After an order has been processed and shipped, delivery timeframes may vary depending on the destination and USPS service used.

Estimated delivery times are provided for reference only and are not guaranteed.

Tracking Information

Once your order has been shipped, tracking information may be provided to you by email or through your order information.

You can use the tracking information provided to monitor the progress of your shipment.

Delivery Delays

While we work to process and ship orders promptly, delivery delays may occur due to circumstances outside our reasonable control, including USPS delays, severe weather, holidays, customs processing, incorrect address information, or other unforeseen circumstances.

Velvet Glow Beauty Products is not responsible for delays caused by USPS or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned or delayed because an incorrect or incomplete shipping address was provided, the customer may be responsible for any additional shipping costs required to resend the order.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Eligible returned items should generally be:

  • Unused
  • Unwashed
  • In their original condition
  • Returned with original tags and packaging where applicable

Certain products may not qualify for return due to hygiene, safety, clearance, or other applicable restrictions.

Please review our Return & Refund Policy before requesting a return or exchange.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Written content
  • Designs
  • Videos
  • Icons
  • Product photographs
  • Website layout and design

is the property of Velvet Glow Beauty Products or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or otherwise used without prior written permission.

9. User Conduct

You agree that you will not:

  • Use the website for unlawful or prohibited purposes.
  • Upload viruses, malware, or other harmful software.
  • Attempt to disrupt or interfere with website functionality.
  • Attempt to gain unauthorized access to website systems.
  • Submit false, misleading, or inaccurate information.
  • Violate any applicable laws or regulations.

We reserve the right to suspend or terminate website access for violations of these Terms.

10. Third-Party Links

Our website may include links to third-party websites provided for your convenience.

Velvet Glow Beauty Products is not responsible for the content, security, privacy practices, policies, products, or services of external websites.

Accessing third-party websites is done entirely at your own risk.

11. Disclaimer

Our website, products, and services are provided on an “as available” and “as is” basis.

To the fullest extent permitted by applicable law, Velvet Glow Beauty Products disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, except where such warranties cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by law, Velvet Glow Beauty Products shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of or inability to access the website
  • Product purchases
  • Shipping delays
  • Product availability
  • Third-party services
  • Loss of profits, business opportunities, revenue, or data

Our total liability for any claim relating to an order shall not exceed the amount paid for the applicable purchase.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

14. Changes to These Terms

We reserve the right to revise or update these Terms & Conditions at any time to reflect changes in our business operations, legal requirements, or website functionality.

Any changes become effective immediately upon publication on this page. Continued use of the website following any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Velvet Glow Beauty Products

Email: info@velvetglowbeautyproducts.com

Website: https://velvetglowbeautyproducts.com